All purchases of products and services are invoiced through PayPal. After reviewing what we offer, please use “Contact: Submit Query” to tell us your needs.
Work on your order begins after remittance of:
- full payment required for invoices of less than $50 USD; or
- $50 USD or 15% deposit against total invoice, the higher of which is the minimum listed on the invoice; or
- full payment of invoice by your choice.
If you paid a deposit, then the balance is due before delivery of completed materials. You will be instructed how to do so.
Completed order materials totaling 5mb or less are delivered by email attachment. For larger deliveries, a link plus password is sent for a protected ZIP archive uploaded to one of our secured cloud service accounts.
For secured uploads, you have 72 hours from email notification to:
- download your complete materials, and then
- notify NDAS that you have successfully opened your archive.
If you have not verified within 72 hours, then the package will be deleted, and you will be notified. Reply when you are ready, and a new package will be made available with a new URL/password.
WARNING: All emails to or from you concerning final deliveries must use the same email address you used for ordering and invoicing; no exceptions. We will not respond to queries from any other email account about your delivery. This is for the security of your purchased product and or service materials.
Deposits may not cover delivery of work completed so far. Upon request, we provide an itemized invoice for billable hours/resources not covered by a deposit, should you wish to pay for work so far to be delivered.
If you paid in full and terminated before project completion, the itemized billable hours/resources will indicate refund amount, which will be processed through PayPal as a return via your original payment method only.
Other limitations that do not override the above may apply.